Refund and Returns Policy

By using our website and making a purchase, you agree to the following Terms of Service:

Purchase and Warranty:

When you buy CCTV cameras from us, they come with a free replacement warranty for one year, but only if the issue is due to a manufacturing fault. If the camera becomes damaged due to voltage issues or any other accidental damage caused by external factors, the warranty will not cover it.

Free Installation (Karachi Only):

We are pleased to offer free installation services for our CCTV cameras, but this service is available for customers located in Karachi only. Our team of experts will ensure the proper setup and installation of the cameras at your designated location within Karachi.

Use of CCTV Cameras:

Our CCTV cameras are intended for lawful use only. You agree not to use the cameras for any illegal or unauthorized purposes. We are not responsible for any misuse of the products by our customers.

Shipping and Delivery:

We strive to deliver your purchased CCTV cameras in a timely manner. However, we cannot be held liable for any delays or damages caused during the shipping process, as it is handled by third-party shipping companies. You have the option to inspect the product upon delivery and make the payment if it’s in good condition. However, please note that this facility is available only in Karachi.

By using our website and purchasing our CCTV cameras, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website and making a purchase.

If you have any questions or concerns about our Privacy Policy or Terms of Service, please feel free to contact us.

Thank you for choosing Insight Tech!